Privacy Policy

1. Information We Collect

Information You Provide to Us

We collect your personal information when you decide to interact with us and submit personal information using the contact options provided on the Site. You can also provide us with personal information via email or telephone. The types of personal information we may collect include:

• Contact information, such as your name, email address, postal address, title, job title, and telephone number
• Records of correspondence if you contact us
• Any other information you submit through the Site, such as through contact forms, signing up for our mailing list, emails, and other features on the Site
• Information submitted in connection with an inquiry about employment opportunities at HIGRO

Information We Collect by Automated Means

When you interact with the Site, we obtain certain information by automated means, such as through cookies, web server logs, web beacons, and other technologies. We use these automated technologies to collect information about your device, browsing actions, and usage patterns. The information we obtain in this manner may include:

• Your device IP address and identifiers associated with your devices
• Web browser characteristics, device characteristics, and language preferences
• Referring and exit pages, clickstream data, and dates and times of visits
• Information about how you navigate the Site, including which pages you visit and how long you spend on them
• General location data

These technologies help us: (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with the Site; (3) measure the usability of the Site and the effectiveness of our communications; and (4) otherwise manage and enhance the Site.

Information Provided by Third Parties or Publicly Available Sources

We may collect personal information about you from third parties, including our affiliates, portfolio companies, and other sources in connection with the evaluation of potential investments or business opportunities. We may also collect information from publicly available sources.

2. How We Use Your Information

We may use the personal information we obtain for various purposes, including the following:

• To provide you with services or information you have requested, including responding to any inquiry, providing support services, and managing our relationship with you.
• To operate, evaluate, develop, manage, and improve our business, including operating, administering, analyzing, and improving the Site; managing and evaluating the effectiveness of our communications; and performing other internal functions.
• To conduct due diligence activities in connection with an actual or prospective investment or business opportunity with respect to which we are a party.
• For administration, research, and business operation purposes, including maintaining records of our relationship with you and verifying your identity.
• To process your inquiries about employment opportunities at HIGRO.
• To perform analytics, including market research, trend analysis, and financial analysis.
• To protect against, identify, and prevent fraud, abuse, and other criminal activity, claims, and other liabilities.
• To comply with and enforce applicable legal requirements, relevant industry standards, and our policies, including for litigation management, internal audits, and investigations.

We do not sell any personal data and have not sold any personal data. We will not use your personal information for any purposes inconsistent with this Privacy Policy without your permission.

3. Cookies and Tracking Technologies

We use cookies on the Site for the following purposes:

• Usage preferences: Some cookies activate when users make choices on the Site. These help the Site remember user settings.
• Session management: Used for essential technical operations such as load balancing, user authentication, session tracking, and determining which pages or features to display. Session cookies are deleted when you close your browser.
• Functional purposes: Cookies may temporarily store data needed for multi-stage workflows or transactions. Persistent cookies remain until they expire or you delete them.
• Analytics: We use third-party web analytics services, such as Google Analytics, to help us analyze how visitors use the Site. These service providers use cookies, web beacons, web server logs, and similar automated technologies to collect and analyze usage information on our behalf.

Third-Party Cookies

When you visit the Site, you may receive cookies set by third parties (such as Google). These are used for the purposes noted above. We do not control these cookies — please review the relevant third-party websites for details on their cookie usage and how to manage them.

Managing Your Cookie Preferences

You may delete or disable cookies through your browser settings. Instructions vary depending on your browser and operating system. To learn more about cookies and how to manage or delete them, visit www.allaboutcookies.org. Please note that without cookies that are necessary for the proper functioning of the Site, you may not be able to use all of the features of the Site.

4. Information Sharing

Your personal information may be shared with and processed by:

• Our affiliates, for the purposes set out in this Privacy Policy.
• Service providers that perform services on our behalf, including professional advisors, consultants, and data hosting providers. These companies are permitted to use the information solely to provide the specific service or as otherwise permitted by law. We generally require these providers by contract to keep the information confidential.

We reserve the right to disclose your personal information to third parties in the following circumstances:

• Business transactions: Your personal information may be disclosed as part of a corporate transaction, such as a merger, acquisition, joint venture, financing, or sale of company assets. It may also be disclosed in the event of insolvency, bankruptcy, or receivership.
• As required by law: We may disclose your personal information if required to do so by applicable law or to government or private parties in connection with a lawsuit, subpoena, investigation, or similar proceeding, or as part of our regulatory reporting requirements.
• To protect rights and safety: We may disclose information when we believe that disclosure is necessary to enforce or protect our rights with respect to the Site, or to protect the safety or rights of other users of the Site.
• With your consent: We may share information for any other purpose with your prior consent.

In accordance with applicable law, we enter into legally binding agreements with our service providers requiring them to use or disclose personal data only as necessary to perform services on our behalf or to comply with applicable legal or regulatory requirements.

5. How We Protect Your Personal Information

We take seriously the obligation to safeguard your personal information. We implement appropriate administrative, technical, and physical measures designed to protect the security of your personal information on our systems and to protect it from loss or unauthorized disclosure or use. All reasonable efforts are made to ensure that personal information held by us is stored in a secure and safe place and accessed only by our authorized employees and transferees.

6. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to operate the Site, respond to inquiries, improve our services, or comply with legal obligations. We may also retain personal information for longer periods where permitted or required by law, where necessary to establish, exercise, or defend legal claims, or in connection with audits, investigations, and proceedings. When personal information is no longer required for these purposes, we will take appropriate steps to delete, de-identify, or anonymize it in accordance with applicable laws and our internal policies.

We seek to ensure that we keep your personal information accurate and up to date. We kindly request that you inform us of any changes to your personal information by contacting us using the details in Section 10 below.

7. Third-Party Links and Services

The Site may provide links to other online services for your convenience and information. These third-party services may operate independently from us. The privacy practices of the relevant third parties are subject to their own privacy statements, which we strongly suggest you review. HIGRO does not control and is not responsible for the content or privacy practices of such third-party websites.

8. Children

The Site is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn we have collected or received personal information from an individual under the age of 13, we will delete that information.

9. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information. To seek to exercise any of these rights, please contact us using the details in Section 10. We will respond to your request in a timely manner and in accordance with applicable law. We may need to request information from you to help us confirm your identity before processing your request.

Access

You have the right to ask for a copy of the personal information that we hold about you.

Correction

You may notify us of changes to your personal information if it is inaccurate or needs to be updated.

Deletion

You may request that we delete your personal information, under certain circumstances. Please note that exceptions may apply, including where retention is required to fulfill legal or regulatory obligations.

Restrictions on Use and Objection

You may request that we stop processing your personal information in certain circumstances, or object to processing where it is based on legitimate interests or used for direct marketing purposes.

Withdrawal of Consent

If you previously provided consent to allow us to process your personal information for a particular purpose, you may withdraw that consent at any time by contacting us. We will no longer process your information for that purpose, unless we have another legitimate basis for doing so in law.

California Residents

To the extent applicable, California residents may have rights under the California Consumer Privacy Act ("CCPA"), including the right to request access to or deletion of personal data collected in the last twelve (12) months. To submit such a request, please contact us using the details in Section 10 below.

Automated Decision-Making

We do not use automated decision-making or profiling processes that produce legal or similarly significant effects on individuals in connection with our business activities.

10. Contact Us

If you have any comments or questions about our privacy practices or your experience with the Site, please do not hesitate to contact us: